Do you provide International delivery?

You may visit our online stockists for international delivery. moxie.store/collections/ratel thefthing.com/brand/ratel/ zalora.co.id

How do I track my order?

You may contact us directly or check the tracking number on the courier website: JNE: www.jne.co.id TIKI: https://tiki.id/resi Regular: 3-5 working days Express: 1-2 working days

How can I exchange an item?

1. Contact us for exchange request via email/line/wa, and we will let you know further instructions & a mailing address 2. Mail us the product within 3 days of arrival date 3. Once we have received your item, we will send you a confirmation, a new invoice and ship your new item

Other inquiries

Please fill up the contact us form and provide us your email/contact information so we can get back to you.